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Elgato

Reasons to choose Nippon X

Free Shipping Insurance

No need to worry about your package. The international Shipping includes insurrance and it's free.

International Warranty

For electronic products, you can feel more secure with our International Warranty System.

Loyality & Reward System

Earn points by accomplishing actions. The reward points will be directly credited on your account for your next purchase.

Huge Catalog

We offer the largest catalog of Japanese products available to overseas, and it's growing everyday.

High Quality Support

Taking care of our customers is our primary. We do all our best to statisfy our customers.

Constant improvements

We constantly add new features to our Web Site to offer more services and better shopping experience.

Frequently Asked Questions

What are the different shipping methods & carriers ?

We can ship packages with Japan Post and Fedex. All shipping methods include an insurance and a tracking code. However due to strict restriction (ward, pandemic, natural disaster...) the available methods depends on country. For more detailed information, please check our Shipping Methods page.

How long does it take for my package to be delivered?

We ship worldwide but some items may not be eligible for international shipment due to mailing restrictions set by Japan Post or Fedex. Also some countries may not be available for shipping because of mailing restrictions due to Covid19 or wars. For more detailed information, please check our Shipping Methods page.

Can you ship marked as a GIFT or write a lower value on the package invoice?

We cannot ship "marked as a gift" or write a lower value on the package invoice because we are a company. Import duties, taxes, and customs fees are not included in the item price. All these charges/fees are the buyer's responsibility. Please read our conditions.

USER GUIDE

CUSTOMER ACCOUNT

RESSOURCES

COMPANY INFO

NIPPON X GROUP

AFFILIATE

CONTACT INFO

ADDRESS:
11F Aoyama Palacio Tower, Kita-Aoyama 3-6-7, Minato, Tokyo, JAPAN

PHONE:
+81(0)50-5809-6933

EMAIL:
Contact Form

WORKING DAYS/HOURS:
Mon - Sun / 8:00 AM - 10:00 PM

Elgato

Reasons to choose Nippon X

Free Shipping Insurance

International Warranty

Loyality & Reward System

Huge Catalog

High Quality Support

Constant improvements

Frequently Asked Questions

What are the different shipping methods & carriers ?

How long does it take for my package to be delivered?

Can you ship marked as a GIFT or write a lower value on the package invoice?

What are the available payment methods ?

Can i pay in my local currency?

What are X points ?

Can i use both X points and X credits to pay?

Is my product under warranty ?

What is international warranty?

Where can i get the English manual for the product i bought ?

Do i need a voltage converter?